Do you want to increase the amount of money you take in your shop or café and ensure your customers get the best possible experience? Here are my top 12 ways for independents to improve sales and customer service.Read More
I’ve just come back from an interesting few days at the annual RetailEXPO at London Olympia. The exhibition aims primarily at larger retailers, and specialised in showcasing retail technology. It had a comprehensive seminar and lecture program. And opportunities to network with industry specialists and suppliers.Read More
Does the thought of writing a formal business plan fill you with fear? I can understand that they’re often a dry wordy document that once written is completely ignored. Other than their use to persuade banks to lend you money do you need a business plan? Is there a way you can create something useful that will help you grow and develop your new enterprise? A plan that you will refer back to time and time again.Read More
This time last month I was at The House Of Lords! How strange does that sound! I still can’t really believe I was listed as one of the top 100 female entrepreneurs, so I thought writing a blog about it might help it all sink in.Read More
A review of journals to help you achieve your business goals by committing to them and breaking them down into realistic achievable steps. The first of which is to find a system that works for you, whether that’s a bullet journal, notebook or electronically.
This post reviews the four journals I shortlisted, maybe one will be perfect for you to manifest and track your year.Read More
As we are about to start a new year it seems like a sensible time to talk about goals. Although I started The Bead Shop with a set of goals formally laid out in a business plan once I’d got my business loan planning fell by the wayside a bit. I had goals to move to a larger shop, start teaching workshops and start selling through an e-commerce website they were never written down.Read More
Hello, thank you for coming over to my blog. I have tons of shop experience and can't wait to start to sharing my retail advice, hints and tips with you.
! thought I’d start by introducing myself and explaining how I ended up starting a shop at 18!Read More